Caring For You Remotely Over A Phone Call

Allows your doctor or nurse to continue care for you without you making a visit to NHCS.
Saves you time and money from travelling and waiting.
Gives you more time to rest at home and reduces your caregiver’s absence from work.

Before consultation

Our staff will fix an appointment with your doctor.

Actual day

Your doctor will call you on the given phone number to carry out your medical consultation.

After consultation

Our staff will contact you to arrange for your medication delivery and to fix your next appointment or investigation tests.

Payment

You can settle your outstanding bills via our convenient e-payment options.*

*Consult charges apply.

What are my options?

This is an optional service available to you. If you do not wish to participate in a TC, you may choose to continue with an in-person consultation.^#

If you are acutely unwell, do not wait for a TC. Please proceed to your nearest polyclinic, GP clinic or Emergency Department.

^#For Appointment matters, please contact us at central.appt@nhcs.com.sg.

Note: Please check with your doctor on your suitability for a telephone consultation, as this service is not suitable for all heart conditions and for first consultations.