The National Heart Centre Singapore (NHCS) offers the option of remotely attending your medical appointment via a Tele-Consultation, such as a phone or video consultation. Through this phone or video call, advice will be given to you on the appropriate management of your medical condition under our care.
With Tele-Consultation, you do not need to make a physical visit to our NHCS clinic for your appointment, and will be connected to your healthcare professional over a phone call or a secured video conferencing platform for the remote consultation.
Following the session, follow-up appointments will be booked for you (if necessary), medications will be sent via courier to your address, and you can settle your outstanding bill for the consultation via our convenient e-payment options.
The aims of the Tele-Consultation are to:
If this is your first-time consultation, you will have to be seen in-person.
For follow-up consultations, the health care team/ providers will review and assess your medical condition(s) before offering Tele-Consultation. Please note that not all healthcare professionals offer Tele-Consultations and not all patient cases are suitable.
The following clinical care team members will be present during the video-consultation: your doctor and clinic assistant(s).
Confidentiality of Personal Data
Personal Data collected, used or disclosed for telephone or video consultation will be kept confidential. There will be no screenshots, photographs, audio and video recordings done by NHCS and patient during the consultation with any means without prior agreement.
For more information on Personal Data Protection Act, please click
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