Discharge Time & Procedures | National Heart Centre Singapore

Discharge

Our doctor will inform you when you are ready for discharge. You are advised to get a family member or friend to accompany you home on the day of discharge.

A discharge certificate will be given to you before you leave the ward. If you need a medical certificate, please inform the doctor or nurse in advance so that it can be prepared before you leave.

Check-Out Time

The Hospital check out time begins at 10.00am. Patients who check out after 1.00pm will be charged an additional day’s rate.

Follow-Up Care and Appointment

Before you discharge from the ward, our healthcare team will provide you with detailed instructions on how to take care of yourself during your recuperation at home. This includes information in medications, wound care, dietary restrictions, follow-up appointments, and any warning signs to watch out for.

It is important to follow these instructions carefully to ensure a smooth recovery process. If you have any questions or concerns after you leave the hospital, don’t hesitate to reach out to your healthcare provider.

Medication

You can collect your discharge medications from Discharge Pharmacy at SGH, Block 4 Level 2, where our pharmacists will advise you on the medications and explain how they work. We will provide you with the new medications started during your hospital stay, and any long-term medications with changes in dose.

Safe and Effective Use of Medication

Only take pain medications as prescribed by your doctor
Take medications before your pain becomes severe
Do not drink alcohol while taking your medications
Stop medication if allergic reactions appear e.g. rashes on body, swollen eyes, and to see a doctor immediately
Continue taking your long-term medications as directed by your doctor

Settling Your Bill

You can settle your bills by mail or in-person at the following different locations:

SGH, Business Office, Block 4, Outram Road, Level 1
NHCS, Business Office, 5 Hospital Drive, Level 6, 6C

Payment Modes

Cash
Cheque – Made payable to “Singapore General Hospital”, indicate the case number, payer name & contact number behind the cheque
Credit Card and NETS
AXS Stations, AXS Mobile Payment App or AXS e-station at www.axs.com.sg
SAM (Self-Service Automated Machine) Stations, SAM Mobile App or SAM Web at www.mysam.sg
e-Pay at https://epay.singhealth.com.sg
7-Eleven Stores and Singapore Post Office Branches
Telegraphic Transfer

The Institution shall be entitled at its discretion to offset any credit balance under the relevant bill against any liability of the patient in respect of any other bill(s) before making a refund.