Medicine Order Service | National Heart Centre Singapore

Need to refill your Medicine?

Have your medicines all packed and ready for you to cut your queue/wait time at the Pharmacy. Better yet, opt for FREE Delivery to your home!*

* In order to enjoy medication delivery, the pharmacy will need to keep your original prescription (if hardcopy prescription is issued).

To refill your medicine, please ensure you:

Are an existing NHCS patient who has received consultation at our Specialist Outpatient Clinics
Are requesting for medicines which you have taken before
Have access to HealthHub

Click to start ordering your medications via HealthHub.

Click here to make an online repeat prescription request

Delivery Information and Charges

*Saturday Delivery and Locker Pickup available from Nov 2025

Delivery Type	Timing	Pricing (Excluding GST)
Regular Up to 5kg combined weight At least 7 calendar days lead time (If there is public holiday, lead time may be longer) Doorstep delivery or Locker Pickup (Select locker from list in Healthhub) One free delivery OR locker pickup per month	Monday to Saturday*(Doorstep Delivery) 9am to 1pm 2pm to 6pm 7pm to 10pm (72 hours timeframe for locker pickup)	Free (Until further notice)
Redelivery If recipient was unavailable to receive the medications at the mutually agreed delivery date and time, unsuccessful delivery due to incorrect/invalid address provided or parcel not collected from locker at end of the stipulated timeframe.	-	S$11
Order amendment or cancellation within 3 working days of confirmed delivery date	-	S$11

Additional fees apply for re-delivery, urgent delivery, multiple deliveries in a month, and bulky items.

Please ensure that you or an authorized person (aged 18 and above) are present to receive the medication at the mutually agreed delivery date, time and location.

Please provide the QR code or OTP code sent via SMS to your phone number for verification upon delivery of your parcel. If you are not able to provide the above, you may be required to provide other forms of identification for verification.

Please ensure you have sufficient supply of medications till planned delivery date; do submit your order at least 7 working days before your supply runs out.

Payments are to be made online through various methods such as PayNow, PayLah, HealthHub or AXS.

Third party payments are not extendable to include delivery service charges.

Read our Frequently Asked Questions (FAQ) about this service:

View FAQ

Read our Terms and Conditions (T&C) of this service here:

View T&C

All information herein is correct at time of publication, and subject to change without prior notice.