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Medication Delivery Service

Need More Medicine?

Have your medicines all packed and ready for you to cut your queue/wait time at the Pharmacy. Better yet, opt for FREE Delivery to your home!*

* In order to enjoy medication delivery, the pharmacy will need to keep your original prescription.


To top-up your medicine, please ensure you:

  1. Are an existing SingHealth patient who has received consultation at our Specialist Outpatient Clinics, National Specialty Centres or Polyclinics
  2. Are requesting for medicines which you have taken before
  3. Have your prescription and/or medicine label handy (you will need to take photos of these)


Introduction

As a service to National Heart Centre Singapore (NHCS) patients who are on long-term medication, we are happy to offer the option of delivering the prescription medications via home delivery service. Your medication will be delivered right to your doorstep without having you to come down to the Pharmacy at NHCS.

All you need to do is to register for the pharmacy home delivery service. All deliveries are made within Singapore and the charges are as follows. The pharmacy home delivery service is available from Monday to Friday. For any unsuccessful delivery, a nominal surcharge will be imposed for subsequent re-delivery.

Delivery Type
Time
Cost (incl. GST)
​Regular
​Monday to Friday
2pm to 6pm
6pm to 10pm
​Free (Until further notice)
​Redelivery
If recipient was not available to receive the medications at mutually agreed delivery date and time, or for unsuccessful delivery due to incorrect/invalid address provided.
​-
​​S$8
​​Order amendment or cancellation within 3 working days of confirmed delivery date
​-
​​S$8


The patient or an authorised person (aged 18 years and above) can receive the deliveries. Please produce your personal identification upon receipt of the prescription order from our delivery partner, if deemed necessary.

Payments are to be made online through various methods such as AXS, PayLah, Healthhub/Health Buddy. 

Pharmacy Home Delivery Service

There are three ways to register:

  1. Inform the dispenser personally at the NHCS Pharmacy with your original prescription when you collect your first set of medication.
  2. At least one week before your medication supply runs out, contact our Pharmacy Medication Delivery Service hotline at 6704 8032, Mondays to Fridays, 8.30am to 6pm.
  3. Register online via https://www.nhcs.com.sg/patient-care/e-services/sign-up-for-medication-delivery-service.      

After registration, you may access HealthHub/Health Buddy to order your medications for delivery. Alternative, you may email a copy of your prescription (front and back), specifying your delivery address and contact number to courier.pharmacy@nhcs.com.sg. Original prescriptions are to be handed in to NHCS pharmacy for ease of delivery. 

Terms and Conditions

Click here to view the Terms and Conditions of this service and register.

All information herein is correct at time of publication, and subject to change without prior notice.