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I am going for teeth extraction/holiday, applying for a taxi license/renewing my driving license, or received an insurance claim form and need a letter from my doctor.

Please contact the Medical Reports Unit at 6704 2322 or fax to 6844 9055.

I would like to make a new appointment or check/change/postpone/cancel my appointment date.

For appointment matters and to find out what you need to bring along on your visit as well as what information is needed, please refer to this link.

If you already have a scheduled, non-urgent appointment and wish to view, change or cancel your appointment, you may do so via the Health Buddy app.

Do note that for clinical safety reasons, some appointments can only be rescheduled or cancelled by contacting the appointment call centre at 6704 2000.

What information do I need to provide to make the first appointment?

For appointment matters and to find out what you need to bring along on your visit as well as what information is needed, please refer to this link.

If you already have a scheduled, non-urgent appointment and wish to view, change or cancel your appointment, you may do so via the Health Buddy app.

Do note that for clinical safety reasons, some appointments can only be rescheduled or cancelled by contacting the appointment call centre at 6704 2000.

What should I bring along for my first consultation visit?

To find out what you need to bring along on your visit as well as what information is needed, please refer to this link.

I do not have a specific doctor in mind, would you be able to recommend a doctor?

To help you with choosing a doctor, you may view the profiles of our cardiologists here and our cardiothoracic surgeons here.

I do not have an appointment today but I am feeling unwell and wish to see my doctor today.

If you experience great discomfort or need immediate attention, please proceed to your nearest Accident & Emergency (A&E).

The appointment date in my appointment card and SMS are different. I need to verify which date is correct.

Appointments may be rescheduled due to several reasons such as the doctor being unavailable. You may verify your appointment details via the Health Buddy app or by contacting the appointment call centre at 6704 2000.

My family member has been admitted into the hospital and I would like to know what I should do with his/her upcoming scheduled appointment.

If the appointment date is impending and doctor-in-charge of the ward does not have any plan for discharge yet, you may postpone the appointment via the Health Buddy app or by calling the appointment call centre at 6704 2000. Alternatively, you may inform the staff nurses in the ward to assist you with appointment matters upon discharge.

Can I use Medisave for Outpatient scans?

Yes, you may use Medisave for outpatient scans for diagnosis or treatment of a medical condition. To find out the applicable fees for the various tests/procedures, please contact the General Enquiry hotline at 6704 8000 from Monday to Friday, 8.00am to 5.00pm and Saturday, 8.00am to 12.00pm.

What can my Medisave/Medishield be used for and its maximum cap for the different types of procedures? Who can I use my Medisave for?

You can find out more about Medishield Life here as well as Medisave withdrawal limits and whom it can be used for here.

How can I apply for assistance to pay for my medical bills/procedure as I am no longer working and do not have enough money? Can I talk to the Social Worker?

Yes, you may ask your doctor to make a referral to the Medical Social Services department for assistance.

What are the opening hours of National Heart Centre Singapore (NHCS)?

Our opening hours can be found here.

What are the opening hours of the Blood Test Clinic?

Our opening hours can be found here.

Where is National Heart Centre Singapore (NHCS) and how can I get there?

The directions to NHCS can be found here.

My doctor has left out a type of medication/I am experiencing a side effect after taking my medication e.g. breathlessness. I need to speak to the doctor-in-charge.

Please contact the General Enquiry hotline at 6704 8000 from Monday to Friday, 8.00am to 5.00pm and Saturday, 8.00am to 12.00pm.

I am doing my MIBI/MRI/CT Scan/Echo etc. test soon. I need to find out whether fasting is required, if there is any food/drink I should avoid and if I can take my regular medication before the test.

You may refer to the Conditions & Treatments page for details of your test/procedure and how to prepare for it.

I have forgotten to fast. Can I still do my blood test?

If you are doing a fasting blood test, you are required to fast for at least 8 hours for accurate test results. If you had forgotten to fast, you may have to do the blood test on the next available working day.

Can I do my blood test on the same day of my appointment?

Depending on the type of blood test ordered, the turnaround time for the test results may range between 2 hours to a few days. You may put in your request when making your appointment and we will check if it is feasible.

Can I do my blood test at any Polyclinic (SingHealth or NHG) as it is nearer to my house? Can NHCS then see my blood test result?

Yes, you may do so.

I received an SMS for my CMR appointment. Why did I receive this and what is it for?

Our Nuclear Cardiac Imaging department sends out SMS reminders to patients with an appointment. Do take note of your date and time for the appointment. To re-schedule or cancel, please call 6704 8181 during office hours. Please refer to this page for more information on how you can prepare for your appointment.

I have just received a Digital Medical Certificate (MC). What is this meant for?

A digital medical certificate (MC) is the online version of a paper medical certificate. Digital MCs can be accessed via a unique link under the main mc.gov.sg domain, for example, https://www.mc.gov.sg/mc/abc12345678.

For more information on digital MC, please visit here.

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Medical Report