Frequently Asked Questions

You must be a registered patient of NHCS who is on long-term medication and must not be on psychotropic medication (ie. not on anti-depressants or anti-anxiety medication).

This service is open to all registered patients of NHCS residing at a local address and on long term maintenance medication.

Only NHCS prescription orders are eligible. We only supply items in our centre's drug list.

Please cancel and re-submit a new delivery request in HealthHub/ Health Buddy for any changes required. For urgent assistance, please call 6704 8032 from Monday to Friday (excluding public holiday) between 9am to 12noon.

You may be required to take an INR blood test for your repeat prescription if you are on warfarin. This is important since the right amount of warfarin ensures that you do not suffer a blood clot or that your blood becomes too thin. If you are unable to come down to the National Heart Centre Singapore for your INR test, you can do so at any nearby GP or polyclinic and fax the results back to the staff whom you have requested the prescription from.

All payments are recommended to be made online through various methods such as PayNow, PayLah, HealthHub/Health Buddy or AXS.