Video Consultation for Nursing Services

Smart Health Video Consultation

Allows our nurse to continue to care for you without you making a visit. Get connected to our nurse via a high quality video conference, which is safe and secured.
Gives you more time to rest at home and reduces your caregiver’s absence from work.
Saves you time and money from travelling and waiting.

Before consultation

Our staff will fix a video consultation (VC) appointment with a nurse. You will receive an SMS with a link to VC Terms & Conditions (T&Cs) for your agreement. Upon endorsing the T&Cs, you will receive an SMS on your appointment and VC instructions.

Actual day

Follow the instructions to setup VC and click into the website link. Your nurse will conduct the consultation via the live video.

After consultation

Our staff will contact you to arrange for your medication delivery and fix your next appointment or investigation tests.

Payment

You can also settle your outstanding bills via our convenient e-payment options.*

*Consult charges apply.

What are my options?

This is an optional service available to you. If you do not wish to participate in a VC, you may choose to continue with a in-person consultation.^#

If you are acutely unwell, do not wait for a VC. Please proceed to your nearest polyclinic, GP clinic or Emergency Department.

^#For Appointment matters, please contact our Pulmonary Hypertension (PH) nurse work phone number at 6704 8694.