I am a doctor, a leader and a teacher. Regardless of which capacity I serve, what matters most is how I can make a positive impact on others – the key is effective communication.
By Dr Chia Ghim Song
Radiology Senior Resident, SingHealth Residency
Chief Resident, Singapore Chief Residency Programme
The future of healthcare is on the brink of several technological disruptions that can change how we deliver patient care – artificial intelligence (AI), CRISPR (a new genome-editing technology) and immunotherapy to name a few. We will be able to make more accurate diagnoses and potentially cure diseases that were previously incurable.
But there is a drawback to this – the threat of technology replacing the clinicians’ jobs in the future serves as a reminder that medicine is at its heart a human endeavour. The sanctity of the doctor-patient relationship, and shared decision making that can only be made through communication between the doctor and the patient, is irreplaceable.
I want to serve patients to the best of my abilities. As a radiologist, I do so by providing timely and accurate imaging diagnosis, as well as minimising radiation exposure to patients. Other than communicating effectively with patients, clear communication with other clinicians is essential to ensure that the most appropriate study is ordered and the best recommendations are provided, so that patients get the best possible care.
Being a Chief Resident* gives me the role of a leader. As a leader, it is important that I communicate well with my team and create a shared vision so that we are all aligned in direction and purpose. When I lead a team, I help my colleagues see the difference they make to patients and the system. As one realises the impact they are making, it empowers and motivates them to excel.
Ultimately, the most fulfilling role I play is that of a teacher. As a teacher, I want to develop a positive learning culture by creating a safe learning environment, free from intimidation or humiliation, where students participate and learn more effectively. It gives me great pleasure to inspire students who in turn become passionate about a subject matter, leading to greater self-directed learning and discovery.
Teaching also has a domino effect when a student goes on to teach and inspire others.
I view this multiplier effect in teaching as one of the ways one can contribute to the healthcare system. This is what motivated me to create a system of mentorship between the first year and senior residents in diagnostic radiology. The wisdom and advice senior residents can share with the first year residents is important to help one navigate through the challenges of residency training – Communication is essential to a successful mentorship.
Beyond professional knowledge, I try to guide my students and mentees in other areas, such as career planning and balancing work and life. Seeing them grow as doctors gives me great satisfaction. As I continue on my own learning journey, it is my goal to become an educator and help groom future generations of doctors.
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*The Singapore Chief Residency Programme is a year-long national programme under MOH Holdings that was designed to develop the nation’s future generation of medical leaders.
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