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Covid-19 Visitor Policy

NHCS Visitor Policy

Please refer to our below latest visitor policy and guidelines for patients and visitors who are visiting NHCS.

To Outpatient Clinics

Coming for Your Appointment

Only ONE accompanying person is allowed for your visit to NHCS (including SNEC and NCCS Clinics, Pharmacy, and blood test). Children below 12 years old are not allowed into the centre unless they are patients.
Visitor/ accompanying person will not be allowed entry into NHCS if he/she:

  • is unwell (having flu-like symptoms)
  • is currently serving Stay-Home Notice (SHN) or Isolation Order (IO) issued by the Ministry of Health (MOH)
  • has had close contact with a Covid-19 case

You may refer to the Frequently Asked Questions (FAQs) for advice on outpatient appointments (including doctor's appointments, blood tests, diagnostic tests), procedures and surgeries. 

To Short Stay Unit or Wards

Our Short Stay Unit (SSU) and wards will be open to all visitors from 27 April 2022. Visiting hours are from 12pm to 2pm, and 5pm to 8.30pm.  

For General Wards* or SSU

  • Two visitors per patient are allowed in the SSU/ward at any one time.

For Intensive Care Unit (ICU) / patients on Dangerously Ill List (DIL) 

  • Two of five designated visitors per patient are allowed in the ward at any one time. 

*For more details, please refer to the Wards' Visitor Policy at Singapore General Hospital here.

When going to the SSU/wards

  • No visitors are allowed for suspected or confirmed Covid-19 patients in the isolation wards (including ARI ward) until further notice.
  • Visitors are NOT allowed to eat or drink within the wards and should keep their masks on at all times while in the wards. They should also refrain from using patients’ toilets in the wards and avoid sitting on patients’ beds.

Children below 12 years old are not allowed to visit in inpatient unless patient is in:

  • Palliative care,
  • ICU, or
  • Under special social circumstances
    (E.g. Patient is single-parent; OR patient is depressed due to prolonged inpatient stay etc. For Team Doctors, Nursing, Medical Social Worker to assess, advise and inform Visitor Services ahead of visit.)

Parents/Guardians will be required to sign an indemnity form at the Visitors Registration Counters. Validity of the Indemnity Form and approval to visit will be valid for entire admission episode.